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Kept charging me after I canceled. Complaint made numerous times about lack of service or response. Have to hire legal representation. We are trying to get this disaster of company shut down. Under no circumstances should you in any way engage with this company. The...
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1.0
#1044078
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This company made me not trust other companies with my credit card. After cancelling for almost a year, they charged my credit card for the service. This service did not work for me as I cannot send a fax to government fax numbers and their tech support, after trying...
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1.0
#1035574
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Myfax Free Trial Review

I signed up to try the service for the free month. They charged my credit card before sending the bill for the second month. I might have considered using it in the future but not now. I will tell everyone I know that it is a scam
#1021005
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Myfax is pretty terrible. Faxes did not go through or were illegible. It is a pain to send multi page faxes (10 cents per page) and it is impossible to cancel by email or online. They said they won't refund my money even though the quality of their service was...
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1.1
#1011024
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My Fax is a total scam of a company. They will charge your credit card after you cancel and not give you a proper refund. I singed up for a free 30 day trial and canceled the service right away. I only used the service once, on the initial sign up. Plus, I get mystery...
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1.0
I liked
  • Received fax via trial as promised
I didn't like
  • Customer service
  • Cancelling
  • Is a trap cannot cancel and will be charged
#1007490
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Registered jan 22/17.Went to use my account on jan 29/17 wasn't working said email and fax number invalid.Called my fax to find out why they said due to bad email patterns and they cut me off on jan 24/17 and was a 30 day trial.Found out that they where trying to bill...
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1.0
#999658
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MyFax is most definitely a SCAM. They offer a free trial but continue to charge your card long after. All cancellation attempts were frustrating and unsuccessful. 2+ hour long waits on the support number, support requests sent via website were ignored and yet like...
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1.0
I didn't like
  • Customer service
  • Customer support
  • Is a trap cannot cancel and will be charged
#996530
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MYFAX is a terrible company
I had the same experience as others: Signed up for a free trial, sent one fax and then noticed my account had been charged a fee for membership the next month. Fine - my mistake. But when I tried to cancel MyFax, we were told we could not cancel via email or online -...
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Anonymous
Stephanie

This company is a fraud! I signed up for a 30 day service and then they blocked me from my service and demanded me to provide a furniture card statement with my address on it....

#993301
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Due to a medical emergency, I needed to fax a single sheet of paper. The service was confusing with a terrible interface, impossible to remember system for the fax number, account number, password, etc. So then when I went to cancel, I was denied access to the account....
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1.0
I didn't like
  • Misleading business practices
  • Service
  • Customer support
#992755
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We subscribed for a free trial. Sent a single fax. A month later I started attempting to cancel my membership, but every month another charge was taken. I have finally succeeded at canceling our membership and then applied for a refund providing documentation of my...
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1.9
I didn't like
  • Could not cancel free trial
  • Cancelling
#990382
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