Extremely difficulty to cancel, no online ability to cancel-they just keep charging the credit card. Some made-up story about how they cancel online due to "robot security." I can cancel Uber, TollRoads, etc, online but not this service?
Its a scam to preserve revenue on their end. BBB should be aware of them. Phone service routing was very difficulty to navigate as well. Hit 1 then * for customer service humans.
I told them I just want my money back and that if it had been easier to cancel or cancel online I would have been more interested in re-activating as needed or recommending. Shady business model
Product or Service Mentioned: Myfax Internet Fax Service Free Trial.
Reason of review: Return, Exchange or Cancellation Policy.