Not resolved
1.0
Details
Billing Practices
Customer service
Product or Service Quality
Reliability
0 comments

This company made me not trust other companies with my credit card.After cancelling for almost a year, they charged my credit card for the service.

This service did not work for me as I cannot send a fax to government fax numbers and their tech support, after trying to fix this issue told me that there is no fix for this and advised that the account will be cancelled as it wont work for me as I only use it for faxing 1 number and it a government office number. Now, after a year, I was surprised to see a charge from this company! They are refusing to reverse the charge stating that there is no record that the account has been cancelled! Why is it my fault that the CSR that's suppose to cancel my account did not cancel it???

Lesson learned!Do not trust companies such as this with your credit card information.

Review about: Myfax Fax Service.

Reason of review: credit card charge.

Monetary Loss: $67.

Preferred solution: Full refund.

Had an Experience with Myfax?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like