Product: Myfax Account Clear all filters (0 of 41 reviews match)
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Myfax - Refuses to cancel account. Notified in writing.

I want my account closed. I have notified myfax in writingi i have refusal in writing. I do not want this service. Brenda Stacer
Product
Myfax Account
#1257843
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About five weeks ago month I called to request cancellation of my account. They were very nice and agreed to do it. the next month the charge came again. Dealing with customer service is obviously a shell game, so I am calling my credit card to cancel. I am obviously...
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Anonymous
Anonymous

DO NOT USE THIS SERVICE!! MYFAX, EFAX, EVOICE and any other entity owned by the parent company. THEY WILL STEAL YOUR MONEY, providing no service whatsoever in return.There is ...

Product
Myfax Account
#1225267
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As per their policies I called and cancelled TWICE (hold times both times are ridiculous!!) . Then proceed to email customer service and tell them this. They again tell me to call to cancel. I again state I have tried and refuse to do it again and that is why I am...
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1.0
Product
Myfax Account
I didn't like
  • Refuse to cancel account-deceptive practices
#1215564
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Signed up for a free trial. Given the card number. no use. called to cancel it. They send you an account blocked message. You will not notice it contains Account NOT closed in fine print. Due date your card gets debited. Get an Invoice from Ireland. it contains a...
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1.0
Product
Myfax Account
#1213905
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I was recently doing my taxes and noticed I was being billed twice in 1 month for myfax services which was supposed to be $10 a month but they were doing it 2 times on most months and I called them and they said they had not , so I sent them proof. I have been with...
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1.0
Product
Myfax Account
#1179294
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Myfax - They are the worst!!!!

Billed after cancelling - 2 hours on hold to be told I'm wrong...DO NOT USE THIS COMPANY {{redacted}}
Product
Myfax Account
#1164812
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Simply googling their name will bring up thousands of hits regarding their cancellation policy, extra charges during the 'free trial' period that are never refunded. Those who attempt to cancel and they simply don't cancel their accounts... have gotten chased by debt collectors from myfax...
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Anonymous
Ben

totally agree. I need to cancel my credit card to stop myfax.

1.0
Product
Myfax Account
I didn't like
  • Could not cancel free trial
  • Support staff
  • Is a trap cannot cancel and will be charged
#1105795
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I emailed Myfax the day after I signed up to request that my account be cancelled. They offer no way of canceling the account online and I could not even find a phone number on their website. They continued to charge me for several months, despite the written request...
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Anonymous
Anonymous

Ditto. I feel really ripped off by them. They obviously make a lot of money off people by making it nearly impossible to cancel. I HATE companies like this.

Product
Myfax Account
#922380
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Myfax Account Review

Emailed and called to cancel my account, got charged and owed money none the less. The difficulty in stopping this service for "security" reasons is ridiculous.
1.0
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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Website
Product
Myfax Account
#916952
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Once I recieved a new one, I did not update the information to myfax. Most companys cancel the service when something like this happens. MyFax, yea right. They end up getting your information and keep charging you. Your only option is to call in on the 800 number....
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1.0
Rosanky, Texas
Product
Myfax Account
#893170
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