Manufacturer: Myfax Category: Free Trials Clear all filters (5 of 5 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I see a lot of angry reviews on MyFax linked to cancellation and refund policies. Here is a story to the contrary: Signed up for MyFax With the sole purpose of taking advantage of their 30-day free trial since I had to get a fax across to the US where antique technologies in this category apparently still thrive along with paper cheques and non-chip credit cards. Increasingly a strange part of the world. I discovered much to my dissatisfaction...
Read more
I signed up for the 30 trial as I had recently moved and needed fax service in my home office.I was never able to receive any faxes. I called in multiple times to find a resolution and they always told me that it was working fine. They would send test emails and those would come through as an email but no other customer was able to fax me. I had to find another fax service and quickly which I did. I then got a billing statement which I replied...
Read more
1.0
#952476
*** WARNING! MYFAX IS DEFINITELY A SCAM! *** SEPT. 17, 2016 I SIGNED UP FOR THE "FREE 30 DAY TRIAL". I SENT 11 FAXES TO THE SAME NUMBER. ONLY 8 WENT THROUGH. *ALL 11 WERE TO COLONIAL LIFE (SOMEWHAT LIKE AFLAC) WHICH IS AN INTERNATIONAL CO. SO THE FAX # IS THROUGH A NETWORK. OF THE 8 SUCCESSFUL FAXES, ONLY ONE WAS 11 PAGES INCLUDING COVER. THE OTHER 7 WERE BETWEEN 3 AND 4 PAGES *WITH COVER*. OCT. 4, 2016 I WAS CHARGED $10. WHEN I...
Read more
1.0
I didn't like
  • Everything they ripped me off

Yeah, right.Expect to spend a long time on the phone - and there is no option in their phone menu for anything related to cancellations of service. If you're lucky enough to reach a person, asking them to cancel your service does not result in your service being cancelled - they just say you will receive a confirmation of cancellation within 24 hours. Guess what? You have to call back a few times to get it to happen. What good is being able to...
Read more
1.8
I didn't like
  • Misleading business practices
  • Could not cancel free trial
#903645
The free trial is great, but they will make you jump through hoops to cancel.You can not do it online, or send in an email. You have to call in and talk to a call rep who will try everything he can do to keep your business. It is very frustrating. Also what is frustrating is that I have to use 100 words to write a review. All you need to know is the above, and then you can make an educated decision whether you want to use this service or not....
Read more