I had the same experience as others: Signed up for a free trial, sent one fax and then noticed my account had been charged a fee for membership the next month. Fine - my mistake.
But when I tried to cancel MyFax, we were told we could not cancel via email or online - only by CALLING them at a 1-866-#. Why? Are they hoping people will forget and they can get a few months out of you, before you finally get around to calling?
They finally gave up when our card kept blocking them. I object to companies that don't provide an easy way to unsubscribe or close an account.
Product or Service Mentioned: Myfax Internet Fax Service Free Trial.
Reason of review: Return, Exchange or Cancellation Policy.