State: New York Clear all filters (6 of 168 reviews match)
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Yeah, right. Expect to spend a long time on the phone - and there is no option in their phone menu for anything related to cancellations of service. If you're lucky enough to reach a person, asking them to cancel your service does not result in your service being...
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1.8
I didn't like
  • Support staff
  • Misleading business practices
  • Could not cancel free trial
#903645
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We have been charged $10 per month by this company for years. Did not even notice the charge until recently. It's impossible to login or even retrieve the password via the site, and difficult to get any assistance via phone support. If there is a class action suit...
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Anonymous
Anonymous

So you forget to cancel and it's their fault? Not their fault you don't keep better track of your credit card.

#805412
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I tried to open a new account with MyFax today, and after taking my credit card information, the website printed an error saying that I "must contact customer service". Well, I tried to contact sales -- the first call got through, and the guy said he'll transfer me to...
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2.0
I didn't like
  • Website
  • Customer service
#605700
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Do not use this company... signed up for "free" trial ... my card was charged $60.00 because their "service" didn't work... it kept re-sending to fax machine - you are charged for all pages whether they go through or not - REFUSED to refund any of my money or even let...
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#563388
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I cannot complain about the quality or anything else as they're not so bad as they could be, but generally I didn't ask them to start billing me after the trial. When the trial was finished, I switched to www.popfax.com as they gave me the fax number I wanted and...
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2.3
#537048
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They force you into entering your Credit Card Details and then make it impossible for you to cancel the account! I have currently waited 40 minutes for somebody to take my call. I hat companies that operate like this! I will never use you again! I would rather post my...
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Anonymous
SAMMY

A CLASS ACTION LAWSUIT will entitle us consumers who have all been wrongfully charged by this group to a refund and possible damages for their willful negligence and theft of ...

#483093
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