It should be easy to cancel an online service, but for some reason (read: in order to make it difficult to cancel in the hopes that you'll give up and keep sending money) it's not. You need to call customer service to cancel. Then, if you're like me, you will be put on...Read more
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I transferred my 888 fax number from RingCentral to MyFax. My new plan was sending maximum 100 pages per month for $10 per month. First time that I used their service I sent a fifty pages fax. MyFax emailed me back saying your fax did not go through, so I re-sent the...Read more
I didn't like
- Cancelation policy
- Customer service
Charges multiple times in a single month. Called to cancel service. Was told my service would remain until the beginning of next month as per my last payment. End of month comes by, it charges again. Refer to my bank to dispute transaction, and now this is never...Read more
Just found out that myfaxcentral.com has been charging my card for over a year, even after I sent multiple emails to cancel my account. I stayed on hold to support for over an hour, with no-one ever answering my call. The only phone number that they'll answer is for...Read more
I didn't like
- Deceptive billing practices
- Is a trap cannot cancel and will be charged
I cancelled subscription in June 2017 by speaking to the customer support and sending an email form the record. They kept charging me for 9 months, until April 2018 when thanks to the app Prosper I that was able to see these recurring charges. When I called again to...Read more
Myfax - Refuses to cancel account. Notified in writing.
I want my account closed. I have notified myfax in writingi i have refusal in writing. I do not want this service. Brenda Stacer
Myfax - Timesaver
Needed fax in area with no electric. Loaded & sent fax no problem.
About five weeks ago month I called to request cancellation of my account. They were very nice and agreed to do it. the next month the charge came again. Dealing with customer service is obviously a shell game, so I am calling my credit card to cancel. I am obviously...Read more
As per their policies I called and cancelled TWICE (hold times both times are ridiculous!!) . Then proceed to email customer service and tell them this. They again tell me to call to cancel. I again state I have tried and refuse to do it again and that is why I am...Read more
I didn't like
- Refuse to cancel account-deceptive practices
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