Just found out that myfaxcentral.com has been charging my card for over a year, even after I sent multiple emails to cancel my account. I stayed on hold to support for over an hour, with no-one ever answering my call. The only phone number that they'll answer is for...Read more
I didn't like
- No way to delete bank account information
- Is a trap cannot cancel and will be charged
- Unable to cancel service
I cancelled subscription in June 2017 by speaking to the customer support and sending an email form the record. They kept charging me for 9 months, until April 2018 when thanks to the app Prosper I that was able to see these recurring charges. When I called again to...Read more
Myfax - Refuses to cancel account. Notified in writing.
I want my account closed. I have notified myfax in writingi i have refusal in writing. I do not want this service. Brenda Stacer
Myfax - Timesaver
Needed fax in area with no electric. Loaded & sent fax no problem.
About five weeks ago month I called to request cancellation of my account. They were very nice and agreed to do it. the next month the charge came again. Dealing with customer service is obviously a shell game, so I am calling my credit card to cancel. I am obviously...Read more
As per their policies I called and cancelled TWICE (hold times both times are ridiculous!!) . Then proceed to email customer service and tell them this. They again tell me to call to cancel. I again state I have tried and refuse to do it again and that is why I am...Read more
I didn't like
- Refuse to cancel account-deceptive practices
I had to send a fax to a health care provider and wasn't able to get to a fax service in my town so I signed up for MyFax, thinking since they advertised a 30 day free trial that I could send my one fax and cancel the subscription. HA! Instead, they charged $10 to my...Read more
Signed up for a free trial. Given the card number. no use. called to cancel it. They send you an account blocked message. You will not notice it contains Account NOT closed in fine print. Due date your card gets debited. Get an Invoice from Ireland. it contains a...Read more
I signed up for a free trial months ago. Service didn't work. Months later's I realize they have been charging me every month for a service I never used. I sent them an email requesting cancellation. Month's later they are still charging me. I send another email to...Read more
I didn't like
- Free trial
At first the faxes worked fine, then some faxes would not go through. I had to make several emails and calls before getting any help at all. First I emailed and they told me that it must be on the other person's end which did not make sense since as I stated in the...Read more
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