Myfax - Refuses to cancel account. Notified in writing.
I want my account closed. I have notified myfax in writingi i have refusal in writing. I do not want this service. Brenda Stacer
Myfax - Timesaver
Needed fax in area with no electric. Loaded & sent fax no problem.
About five weeks ago month I called to request cancellation of my account. They were very nice and agreed to do it. the next month the charge came again. Dealing with customer service is obviously a shell game, so I am calling my credit card to cancel. I am obviously...Read more
As per their policies I called and cancelled TWICE (hold times both times are ridiculous!!) . Then proceed to email customer service and tell them this. They again tell me to call to cancel. I again state I have tried and refuse to do it again and that is why I am...Read more
I didn't like
- Refuse to cancel account-deceptive practices
I had to send a fax to a health care provider and wasn't able to get to a fax service in my town so I signed up for MyFax, thinking since they advertised a 30 day free trial that I could send my one fax and cancel the subscription. HA! Instead, they charged $10 to my...Read more
Signed up for a free trial. Given the card number. no use. called to cancel it. They send you an account blocked message. You will not notice it contains Account NOT closed in fine print. Due date your card gets debited. Get an Invoice from Ireland. it contains a...Read more
I signed up for a free trial months ago. Service didn't work. Months later's I realize they have been charging me every month for a service I never used. I sent them an email requesting cancellation. Month's later they are still charging me. I send another email to...Read more
I didn't like
- Free trial
At first the faxes worked fine, then some faxes would not go through. I had to make several emails and calls before getting any help at all. First I emailed and they told me that it must be on the other person's end which did not make sense since as I stated in the...Read more
Extremely difficulty to cancel, no online ability to cancel-they just keep charging the credit card. Some made-up story about how they cancel online due to "robot security." I can cancel Uber, TollRoads, etc, online but not this service? Its a scam to preserve revenue...Read more
Multiple disconnects and redirected pages make it impossible to cancel. After this last bout of redirects and hangups I filled a complaint with the FCC and am disputing charges with my credit card company. These people are the worst sort of human beings and are...Read more
I didn't like
- Everything about this company
Do you have something to say about Myfax? What happened? What can we help you with?