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Myfax - Bad quality and refuses to refund for the service that haven't delivered
I started with pFax about 9 years ago and it was a good service. Since MyFax acquired pFax, the fax quality got worse and worse. I often got broken or skewed pages. And they increase the price overtime without notifying you. They neither send a bill via email or give...
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3.1
I didn't like
  • Cancelling
  • Web fax service
  • Fax service
#1374340
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It should be easy to cancel an online service, but for some reason (read: in order to make it difficult to cancel in the hopes that you'll give up and keep sending money) it's not. You need to call customer service to cancel. Then, if you're like me, you will be put on...
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1.0
#1354637
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You are currently signed in as 4028244P0374 ANITA WILLIAMS sign out You are currently signed in as 4028244P0374 ANITA WILLIAMS sign out recipient eligibility verification Step 2 of 2 Please print this page for your records. For questions please contact Provider...
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#1346199
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I transferred my 888 fax number from RingCentral to MyFax. My new plan was sending maximum 100 pages per month for $10 per month. First time that I used their service I sent a fifty pages fax. MyFax emailed me back saying your fax did not go through, so I re-sent the...
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2.0
I liked
  • Price
I didn't like
  • Cancelation policy
  • Billing
  • Fax service
#1331639
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Myfax - Continues to charge after cancellation in excess of months
Charges multiple times in a single month. Called to cancel service. Was told my service would remain until the beginning of next month as per my last payment. End of month comes by, it charges again. Refer to my bank to dispute transaction, and now this is never...
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1.4
#1323040
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Just found out that myfaxcentral.com has been charging my card for over a year, even after I sent multiple emails to cancel my account. I stayed on hold to support for over an hour, with no-one ever answering my call. The only phone number that they'll answer is for...
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1.0
I didn't like
  • Is a trap cannot cancel and will be charged
  • No way to delete bank account information
  • Unable to cancel service
#1284739
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I cancelled subscription in June 2017 by speaking to the customer support and sending an email form the record. They kept charging me for 9 months, until April 2018 when thanks to the app Prosper I that was able to see these recurring charges. When I called again to...
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5.0
#1284707
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Myfax - Refuses to cancel account. Notified in writing.

I want my account closed. I have notified myfax in writingi i have refusal in writing. I do not want this service. Brenda Stacer
#1257843
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Myfax - Timesaver

Needed fax in area with no electric. Loaded & sent fax no problem.
5.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Website
#1247705
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About five weeks ago month I called to request cancellation of my account. They were very nice and agreed to do it. the next month the charge came again. Dealing with customer service is obviously a shell game, so I am calling my credit card to cancel. I am obviously...
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Anonymous
Anonymous

DO NOT USE THIS SERVICE!! MYFAX, EFAX, EVOICE and any other entity owned by the parent company. THEY WILL STEAL YOUR MONEY, providing no service whatsoever in return.There is ...

#1225267
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