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Myfax - Thieves

Do not sign up EVER, because once you do it is for LIFE! These people will continuously bill you...you can call and cancel and get a confirmation of cancellation REPEATEDLY and they will continue to bill. Turn them in as a fraudulent charge...prove your case have the charges reversed... The next month there the are again!! Absolutely horrific.
Company wrote 0 private or public responses to the review from Nov 30.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1411435
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This company habitatually fraudulently bills customers and this is clear from reading reviews: https://www.sitejabber.com/reviews/myfax.com First off, you can't cancel your account yourself or via email, you have to call or live chat the company. I called and spent 15...
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Company wrote 0 private or public responses to the review from Nov 19.
#1403807
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I try to live chat, email and call. But can't to connect their customer service to cancel subscription. I must request the bank to open the new credit card. Monetary Loss: $30. I didn't like: Could not cancel the Subscription and can't remove your credit card...
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Company wrote 0 private or public responses to the review from Oct 24.
1.0
Tel Aviv-Yafo,Tel Aviv District
I didn't like
  • Billing
  • Difficult to cancel free trial
#1387749
Reply to reviews
Myfax - Bad quality and refuses to refund for the service that haven't delivered
I started with pFax about 9 years ago and it was a good service. Since MyFax acquired pFax, the fax quality got worse and worse. I often got broken or skewed pages. And they increase the price overtime without notifying you. They neither send a bill via email or give...
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Company wrote 0 private or public responses to the review from Oct 05.
3.1
I didn't like
  • Fax service
  • Support staff
  • Is a trap cannot cancel and will be charged
#1374340
Reply to reviews
It should be easy to cancel an online service, but for some reason (read: in order to make it difficult to cancel in the hopes that you'll give up and keep sending money) it's not. You need to call customer service to cancel. Then, if you're like me, you will be put on...
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Company wrote 0 public responses to the review from Sep 13.
1.0
#1354637
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You are currently signed in as 4028244P0374 ANITA WILLIAMS sign out You are currently signed in as 4028244P0374 ANITA WILLIAMS sign out recipient eligibility verification Step 2 of 2 Please print this page for your records. For questions please contact Provider...
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Company wrote 0 public responses to the review from Sep 04.
#1346199
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I transferred my 888 fax number from RingCentral to MyFax. My new plan was sending maximum 100 pages per month for $10 per month. First time that I used their service I sent a fifty pages fax. MyFax emailed me back saying your fax did not go through, so I re-sent the...
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Company wrote 0 private or public responses to the review from Aug 16.
2.0
I liked
  • Price
I didn't like
  • Cancelation policy
  • Billing
  • Sending bogus emails that the fax did not go through
#1331639
Reply to reviews
Myfax - Continues to charge after cancellation in excess of months
Charges multiple times in a single month. Called to cancel service. Was told my service would remain until the beginning of next month as per my last payment. End of month comes by, it charges again. Refer to my bank to dispute transaction, and now this is never...
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Company wrote 0 private or public responses to the review from Aug 06.
1.4
#1323040
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Just found out that myfaxcentral.com has been charging my card for over a year, even after I sent multiple emails to cancel my account. I stayed on hold to support for over an hour, with no-one ever answering my call. The only phone number that they'll answer is for...
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Company wrote 0 public responses to the review from Jun 20.
1.0
I didn't like
  • Is a trap cannot cancel and will be charged
  • Unable to cancel service
  • Deceptive billing practices
#1284739
Reply to reviews
I cancelled subscription in June 2017 by speaking to the customer support and sending an email form the record. They kept charging me for 9 months, until April 2018 when thanks to the app Prosper I that was able to see these recurring charges. When I called again to...
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Company wrote 0 private or public responses to the review from Jun 20.
5.0
#1284707
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