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At first the faxes worked fine, then some faxes would not go through. I had to make several emails and calls before getting any help at all. First I emailed and they told me that it must be on the other person's end which did not make sense since as I stated in the...
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#1195641
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Extremely difficulty to cancel, no online ability to cancel-they just keep charging the credit card. Some made-up story about how they cancel online due to "robot security." I can cancel Uber, TollRoads, etc, online but not this service? Its a scam to preserve revenue...
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1.5
#1189566
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Multiple disconnects and redirected pages make it impossible to cancel. After this last bout of redirects and hangups I filled a complaint with the FCC and am disputing charges with my credit card company. These people are the worst sort of human beings and are...
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I didn't like
  • Everything about this company
#1184637
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Myfax - Y'ALL ARE SCAMMING PEOPLE MY LAWUER NEXT I WILL BE WATCHING

MY FAX IS NOT BEING SUNT I BEEN CHARGED HIGHLY FOR WHAT YOUR FAX NEVER SUNT IF YALL MAKE IT A PROBLEM TO CANCEL THIS I WILL CALL MY LAYWER S.C A.M. YALL DOING DONT PLAY WITH MY MONEY ON MY CARD FINAL WARNING!!!!!!!!
1.0
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#1180488
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I was recently doing my taxes and noticed I was being billed twice in 1 month for myfax services which was supposed to be $10 a month but they were doing it 2 times on most months and I called them and they said they had not , so I sent them proof. I have been with...
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1.0
#1179294
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Well, the fax service worked fine for the 2 faxes I had to send. As everyone else has said however, cancelling your account can only be done by calling them which is total BS. I was on hold for about 10 minutes when I got through to Andreas at MyFax. Cancelling wasn't...
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2.6
#1173053
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Myfax - They are the worst!!!!

Billed after cancelling - 2 hours on hold to be told I'm wrong...DO NOT USE THIS COMPANY {{redacted}}
#1164812
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I signed up thinking I could just cancel. I tried to cancel by email but I got As per our Terms & Conditions, agreed to upon creation of the account (Section 10 "Termination" - Link: https://www.myfax.com/legal/terms.aspx), Phone or Chat Verification is required when...
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#1154676
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I tried their 30 day trial, I had extremely time sensitive documents that needed to be faxed to a government agency. The person that the documents had to be faxed to gave me his dedicated office fax # and I used MyFax to send the documents. After 2 hours the documents...
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1.0
I didn't like
  • Is a trap cannot cancel and will be charged
  • Deceptive billing practices
  • Customer service
#1144877
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I previously had Myfax arounf 2010-2012. It worked great.I never had any problems and I used it a fair amount. Signed up in August 2017, have only tried to send 2 faxes neither went through the first time and they don't notify you of a failed fax attempt (I thought...
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1.0
I didn't like
  • Did not work for me and needed information not available
#1120447
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