Not resolved

I had to send a fax to a health care provider and wasn't able to get to a fax service in my town so I signed up for MyFax, thinking since they advertised a 30 day free trial that I could send my one fax and cancel the subscription. HA!

Instead, they charged $10 to my bank 2 DAYS after I signed up and went back to the site to cancel my subscription.

I called my bank and they investigated and reimbursed the $10.

Today--4 weeks later--I get a phone call from MyFax telling me I owed them $24!

I told the "customer service" rep in no uncertain terms that I would not be sending them $24 and that I reported their scam to my bank who agreed the charge was fraudulent. I have also written to the FTC as well.

Product or Service Mentioned: Myfax Internet Fax Service Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from Mar 20.
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